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3.30.2009

Creating Rapport by Matching Representational System Predicates and Voice Tone and Speed Journal and then Mismatching!



The Assignment:

Practice Rapport and Mismatching!!! -- 2 Phone Convos -- in phone call observe auditorally the quality of the conversation with matching voice tone nad language rapport and then see how easy (hopefully) it is to end the call when you mismatch rapport (speaking loud if voice is soft, soft if loud slow if fast, fast if slow etc) mabye may not even need to say " gotta go !" --

March 30, 2009
10:14 AM

YES!! Totally did this with Citibank person. she had slow southern drawl that I matched, with ALL Visual predicates rock on1! and I matched those "does it show in teh screen?" "I'm trying to not be in the dark" "I see that I made a deposit on 3/3, but that it shows a new statement starting on 3/15", So Matched the s low pace and the visual predicates, then when I had to go I sped up pace a lot and switched to auditory GREAT!! and It like LAUNCHED me into the next thing I wanted to do instead of having lingering d oubts about hte conversation. it felt like I was in control (well certianly in rapport with) the convo and the best thing si that you get to know differnt types of people by doing reapport and I felt like I thought like southerner with a drawl for a bit then and i LOVED the closure mismatching created when I ended the phone convo. SO awesome!!! RAD!!! SUCCESS!! That felt great because I "saw eye to eye" lol with the person using their preferred representational system (visual) and their preferred speed-tone (slower) and i created that rappport for understanding and then when ended teh conversation, I mismatched with auditory and fast (likely my preferred rep system!) wanted to check in to see if she was trying to match with mine like she might thoguht my prefererd was visual so she tried tomatch that but, bah, not likley people arent' that cpmle.x HEY that was awesome!! Cool as!! great!! Felt awes.e one more of those ! Cool! One VERY cool thing I did at the beginning of the conversations was I cycled through all three VAK representational systems saying "I'm trying to see if.."...this sounds right but..I don't feel like it went through" So I PRESENTED the V-A-and K represetnational predicates to almost kind of push her to start using her preferred one, subconsciously that could imply that we're going to start using representational system predicates in this conversation "you better choose your preferred or else you'll be confused" and she went with visual. But that VAK cycle at the beginning kind of ELICITTED or sparked her to start using her preferred, and then all we did was use visual so it was GREAT predicate matching!! So awesome!!

So a good trick is:
  1. Do the VAK predicate cycle to elicit their prefered representational system.
  2. Create great rapport by matching those rep systems predicates as well as by matching voice tone and voice speed, and then;
  3. mismatch to end the convo.
So awesome! Made me feel productive and made me feel like I "connected with a foreginer" because they are different rep systems. Additionally, when talking with the slow woman, it made me feel a bit frightened because I i knew I was stepping out of my preferred rep system speaking so slowly and usually only visual predicates (I think I like speaking fast with variety of VAK, but this is not verified fully) so that was interesting but the end result was HUGE success. Felt like I did this well and it was AMAZING how i could see and hear and feel how the rapport got established and then how easily it was to break and how I felt so much more in control of the conversation and connected to the erson.

So conclusively, VAK representational system predicate matching for rapport and mismatching for ending convs increases control and connection!!

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March 30, 2009
10:39 AM
YES!! Did Second ONE with another citibank person she was a FAST Talker (HUGE differences!!!) I have to look closely to people's VAK representaitonal system. I thought all americans are the same and that I needed france or italian or australian accents to get "different people" but when I look at details the first and second women I spoke with were as different as east from west with representational systems. The second woman talked fast and complained of slow computer, she didn't use any predicates, but she was maybe auditory because talked fast, so I mathced talking fast, and then to end the convo I tried talking fast a gain out of habit, but I realized talking slow would've ended the convo because to HER the convo picks up pace and is going when people are talking fast. COOL AS!!! So awesome!!

AM
YES!! Did Second ONE with another citibank person she was a FAST Talker (HUGE differences!!!) I have to look closely to people's VAK representaitonal system. I thought all americans are the same and that I needed france or italian or australian accents to get "different people" but when I look at details the first and second women I spoke with were as different as east from west with representational systems. The second woman talked fast and complained of slow computer, she didn't use any predicates, but she was maybe auditory because talked fast, so I mathced talking fast, and then to end the convo I tried talking fast a gain out of habit, but I realized talking slow would've ended the convo because to HER the convo picks up pace and is going when people are talking fast. COOL AS!!! So awesome!!

I think the differences between these types of representational system preferences of each person were deeper and more exciting than I first thought. The southern person was maybe like kira...someone whom I don't speak the "same language" (have different predicates and voice tone-speed so I learn from and expand and stretch my method of communicating...whereas the second person, when I meet a person that "speaks my langauge" (i.e has same predicate preferences and voice speed-tone), just joke and have fun and saw what you want! THAT's the necessary adjustment cool!

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